🟠 Just Released: The Brief | Agentic AI’s generation gap In this week’s edition: → B of A's Big Day: Fostering adoption and halving fraud loss rates - our breakdown of the biggest takeaways for AI practitioners from Bank of America’s first investors day in 14 years. → Follow the Money: The low-down from Donald MacDonald on how Bank of Singapore has cut the time it takes to produce a key KYC memo from 10 days to one hour, using an agentic AI tool built in just four months. → AI Mood Booster: We review Truist's new patent for an AI sentiment analysis system designed to gauge customer happiness more accurately and more quickly than traditional measures. …and much more from the front lines of AI in financial services. People mentioned: Marco Argenti, Sathish M., Derek Waldron, Jason Droege, Manuela Veloso, Teresa Heitsenrether, Donald MacDonald, Ken Griffin, David R. Hardoon, Chitra H., Nonso Ogbonna, Ash Kaduskar, Nicolaj Gudbergsen and Ritu Narula. The Evident Banking Brief is a go-to source for data-driven insights on how banks are adopting AI, delivered straight to your inbox every Thursday. Read the latest edition: https://lnkd.in/eyrduSRG
