European Experience Centers are shifting from showpieces to listening engines that translate customer needs into measurable outcomes. On November 13th at the award-winning Microsoft Experience Center EMEA in Munich, we are proud to partner with Global Association of Customer Engagement Professionals (formerly ABPM) to convene leaders from Microsoft, Salesforce, Celonis, and Miro to unpack what actually drives impact: designing for dialogue and building platforms that evolve. If you lead, manage, or build Customer Experience / Executive Briefing / Innovation programs and want to help shape the next chapter, request an invite and join us for the conversation. Spaces are limited: jasper.reynolds@downstream.com (RSVP by 5 Nov). #ExecutiveBriefingCenters #CustomerEngagement #ExperienceDesign #EBCStrategy #DesignLeadership