DBS' AI strategy: A competitive advantage and a must-have for governance

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AI is the core and principle of everything that we do in DBS, and as shared by DBS' Chief Analytics Officer Sameer Gupta at the recent Singapore Fintech Festival 2025, "it will continue to become more and more important in all our processes". Speaking on a panel discussion around how leveraging emerging technologies responsibly can be a competitive advantage, Sameer explained that AI governance is "not a nice-to-have, but a must-have" as it allows us to balance speed with innovation. Highlighting how DBS is on track to achieve SGD 1 billion in economic value from AI this year, Sameer emphasised that DBS has been very deliberate in implementing guardrails into our AI development lifecycle. He also shared how the bank is proactively working with stakeholders such as regulators, customers, employees, shareholders and society to ensure that the industry use of AI is responsible and ethical. He said, "To be successful, we must incorporate governance as part and parcel of a process. DBS has done this for the last seven years since we worked with MAS on the FEAT principles, and we will continue doing so.” #DBSfintech #AI #ResponsibleAI

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Madaleno Sebastião

Global Banking Technology, Cybersecurity & Digital Transformation Analyst

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What makes this discussion so powerful is how perfectly it aligns with the DBS 2024 Annual Report, which already shows AI operating at industrial scale. The Report highlights 1,500 AI/ML models, 370 use cases, 1.2 billion personalised nudges, and SGD 750 million in economic value created in 2024 alone more than double the previous year. This is not experimentation; it is execution backed by strong AI governance. For seven years, DBS has applied the MAS FEAT principles, strengthened oversight through the new Board Technology Committee, and embedded guardrails that balance speed with trust and innovation with resilience. With this foundation, reaching SGD 1B in AI-driven economic value in 2025 is not ambition it is the natural progression of a bank where strategy, technology and governance are deeply aligned. https://www.linkedin.com/posts/madaleno-sebasti%C3%A3o-64864126_banking-singapore-ai-activity-7396079776324784129-Jnjw?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAVu9lgBC4-t1IUH3PRzVvKgulCR82-yfug

Simran "Simi" Rahman

🇭🇰 Talent Visa | P&Q Top 100 MBAs, 4x Featured | 🇺🇸 Investing in Asian AI | Bridging East & West

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Largest in SEA for a reason, grows with the region's wealth and technology.

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