Finnair is advancing its retail modernization with a clear focus on customer centricity and agility. In a recent conversation, Pia Viljaniemi, Head of Digital, Retail and Revenue at Finnair, outlines how the Finnair Retailing Program is enabling the move toward offer and order transformation through dynamic pricing, native orders, and modular retail capabilities. Watch the discussion to see how Finnair is shaping the next phase of airline retail: https://lnkd.in/g5naZWpM Sanjay Saxena #AirlineRetail #OfferOrder #Aviation
Finnair's retail modernization with Pia Viljaniemi
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Finnair is truly pioneering with their retail modernization efforts! As an outside observer, I'm fascinated by how Pia Viljaniemi leads the charge in transforming offer and order processes through dynamic pricing and native orders. Don't miss this insightful discussion on the future of airline retail: https://lnkd.in/g5naZWpM #AirlineRetail #OfferOrder #Aviation Follow ClaveHR on LinkedIn for updates: www.clavehr.in - Your HR Co-Pilot!