Picture this: A wire is sent for $152,000. The file is closed. The transaction is done. Everyone moves on. Then the seller starts getting mortgage notices. And the realization hits: the mortgage wasn’t paid off. The wire went to the wrong place, and no one knew for over three months. That’s what happened to this title firm in 2011. And by then, the money was long gone. It’s one of those moments that sticks with you, even years later. ▶️ Watch the clip to hear how it unfolded and why it led to a permanent change in how they work.

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