Bankwest’s Post

Last week, our User Experience team joined the UX community at UXCamp Perth | Boorloo. Presenters pitch their ideas, participants vote, and the most compelling topics take the stage, a real example of UX principles in action. Helen Whattler and Richard Jones pitched a session on “The Deceptiveness of UX” which was voted in as the lock note, the closing presentation where all attendees tuned in. Their session explored how UX is unintentionally fuelling fraud and scams by prioritising convenience over caution. “Working in the frauds and scams space at Bankwest has reshaped how I think about UX, it’s not just about great experiences, but safer ones. It's exciting to share this perspective with the incredible Perth design community.” says Helen, Experience Design Lead. It’s great to see our team take such an active role in conversations around thoughtful design and sparking meaningful dialogue in the UX community.