Ed Elkins’ Post

Our customers’ feedback is essential to how we operate. It gives us clarity on where to focus and reinforces our commitment to delivering safe, reliable service. Their input also helps us make decisions that strengthen our network to support their long-term success. I'm proud of the Norfolk Southern Commercial team's efforts to support our growing customer base and energized by the results of this year's annual customer survey. Thanks to all who lent your voice to make us better every day. More here ⬇️ https://lnkd.in/eVD5qmgE