Yifan Shen’s Post

View profile for Yifan Shen

Product Lead at Uber

Women Preferences is expanding in the US! Since launching in August, we’ve heard amazing testimonials from women  — from drivers who feel more confident behind the wheel to riders who feel a greater sense of comfort with a woman driver. Now we've taken the extra step to introduce this option for Teens so parents can have a greater peace of mind while their teenager is on the road. We continue to listen to your feedback and excited to get this in the hands of our users. This launch is extra special and I'm incredibly proud of the team that continues to build with safety in mind. Learn more about our US expansion to 26 cities here!  💜 https://lnkd.in/ea5dG__e

Yifan Shen making the world safer everyday!

Kelsey Glass

Launch & Expansion Expert

1w

This is so great!!! I love this feature!

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Syed Hussain

Senior Microsoft 365 Engineer | Cloud & Azure Architect | Entra ID, Intune, Exchange, PowerShell | Leading Teams to Build Secure, Scalable Modern Workplaces

2d

Hi, I’m reaching out because my Uber Driver account was reactivated by email on Nov 17, but the app still shows an “appeal denied” status and prevents me from going online. Support agents keep repeating scripted responses that I’m “permanently deactivated,” even though I received an official reactivation email from Uber stating I am eligible to drive again. No one is properly reviewing my case or syncing the backend. I take compliance seriously and already submitted accurate government-issued ID and a federal PIV badge as proof of identity. I’ve been stuck without access since Nov 12 while support keeps giving conflicting answers. I’m just asking for a real review from the correct team so my account can be properly reactivated as stated. Could you please help escalate this to the appropriate internal team? Thank you.

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Maria P.

🌍 Customer Success Specialist | SaaS Onboarding & Retention Expert | Multilingual (EN, FR, ES) | Remote Work Advocate 🌟

4d

Finally. Women's safety getting the attention it deserves! 👏 Now, when is this expanding to Europe and beyond? Women shouldn't have to opt in to feeling safe. Safety should be the default!

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Michael Ochoa

AI Builder & Transformation Architect | Human-Led, AI-Accelerated Modernization | Designing Systems That Learn and Evolve

1w

Yifan Shen congratulations!! 🎉

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Kashifa Shah

Aspiring Software Engineer | Skilled in C++, Java, DSA, MERN Stack

6d

Great to see Women Preferences expanding, important step for safer, more comfortable rides.

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