Independent retailers thrive on relationships. For frame shops, that means every interaction counts. Sharing a quote, letting a customer know their order is ready, or following up for a review. At Quilt Software, we’ve been working on ways to make that communication easier. For LifeSaver customers, that's with new messaging tools that help you send quotes and receipts by text, notify customers when orders are ready, and request reviews at the right time. This isn’t about adding more tech for the sake of it. It’s about reducing friction in the everyday back and forth that keeps small businesses running smoothly. We’re excited to see how frame shops use this to stay connected with their customers and strengthen the relationships that make independent retail unique. Special thanks to Eric Thornton for bringing this new feature set to life and Chad Merrihew from Partners Art & Framing for being incredible beta users.
Sr. Director of Payments
1moThis is such a great step forward for independent retailers. Reducing the friction in day-to-day communication is exactly what helps small businesses punch above their weight. Excited to see how frame shops use this!