If the holidays came with a receipt, here’s what would be on it: AI that makes shopping smarter. Choices that don’t overwhelm. And stores that still sparkle. ✨ Retailers, it’s your reminder—clarity and connection are the new currency. Check out Accenture’s Holiday Shopping 2025 survey for the full breakdown: https://accntu.re/4r62fT7 [Image Description: Insights from Accenture’s 2025 Holiday Shopping Survey: 66% of shoppers have used Gen AI in the past three months, 76% feel stressed by too many choices, 85% may abandon their carts out of frustration and 40% are returning to stores for clarity, inspiration and connection.]
Awesome Post...
Insightful post. Rising stress on both shoppers and staff highlights the need for cleaner, more confident journeys. Gen AI clearly has a role, but in-store experience still matters. We’d be keen to hear where Accenture thinks retailers should focus first to deliver the biggest impact? and how does this study vary based on size of the retailer?
Great reminder. AGI is quickly becoming the engine behind smarter choices and stronger customer engagement in retail. 👍
Ai that makes shopping smarter? 😂 okay Accenture - the same way that the Metaverse made shopping smarter? These corporations are so disconnected from reality...
Seth ji hamara pass kam karne wala carpenter fitter barpend break war operator tune ke sath PCC RCC road Kisi ka kam team Hai contact kariye sar 9932482396......
Transforming HR into a Compliance Powerhouse with AI | 25+ Years Experience | Trusted by Industry Leaders & Author of ¨AI Revolution in Human Resources¨
22hWhat really stands out in these numbers is how clearly they show what customers are craving right now. Not more options, more screens or more “you may also like”, but calm, clarity and a bit of humanity. In my work with global HR and tech teams, I see the same pattern: when AI is used to remove noise instead of add to it, people relax. Decision-making becomes easier. Trust goes up. Retail isn’t about having the biggest assortment anymore. It’s about making choices simple. It’s about technology that supports, not overwhelms. And I love that this survey shows shoppers are returning to stores for something we still underestimate online: genuine connection.