How Merced County went from paper to digital with Accela

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Before partnering with Accela, Merced County used 100% paper processes. Their Public Works ran entirely on manual spreadsheet tracking with no digital capabilities. Now, the county has 100% online submittals and payments, public-facing portals for self-service, and integrated workflows that allow staff across departments to work on the same records seamlessly. Get their full digital transformation story: https://lnkd.in/g6yYH-dU

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