How can executive leadership promote AI literacy?

- In talking about AI literacy, what role does executive leadership play in promoting AI literacy across all levels of the organization? - I love that question. I love it because we have been so critical on our podcast, imaginative about what we have seen in the wild with a lot of executives, really just bringing an AI technology within an organization and leaving it up to individuals to figure out how to use the tools, how to integrate it reasonably well. And so the first thing I'll do is to kind of step back and ask, well, why is literacy important? And what I often point to is you've seen things like financial literacy and what the lack of financial literacy has done to many different populations. When you saw the mortgage crisis or health literacy, and we just went through COVID and you saw what the lack of health literacy did, again, for so many vulnerable populations, and AI is so much more important. We can't afford to make the mistakes that we have made then, and we have to do better. And so I think investing in literacy is going to be critical as a business leader. And what can you do? The first I would say is being very deliberate about how you think about upskilling and educating your organization. They're the basic things such as just getting everybody on the same page. And there's this policy that in order to build effective AI strategy, you need to be very technical. And nothing could be further from the truth. The way I like to think about it is that the goal is that you don't need to learn how to code or how to build models, but you need to know what to code. And I think that is the difference that you're going to see at the leadership level with AI literacy versus maybe the engineering or the technical level. And so when you think of AI maturity across your organization, you will have different literacy levels. But just like you think of the computer, everybody uses a computer, but how many people actually knows how a computer works on the inside, right? But it doesn't matter. Not knowing how a computer is built or how it works doesn't preclude you from using it to accomplish your personal goals. And that's how you'll want to think about it within your organization. And so as a business leader, the first thing that you want to do is to have structured training programs. It's important that you have dedicated learning time, as an example for your workforce to do courses or attend workshops or watch seminars, invest in resources like LinkedIn learning that have so many awesome courses that have sometimes been bundled together for specific domains. And that's just easy pickings, right? And so structured learning programs, dedicated learning time. But the most important thing I think you can do as a leader is to lead by example. That's what I did. When I saw what was happening, I knew I had questions. I knew I didn't know a lot that was happening. And so I went out and I started educated myself. And I think as a leader, if you can do something similar, that would be great because your employees are watching and they're thinking, well wow, this is the culture that we're having. We're in a moment that's shifting and we're all going to be adapting to.