From the course: Sales Skills: 12 Common Mistakes to Avoid in Your Next Persuasive Presentation
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Mistake #12: Failing to address verbal missteps
From the course: Sales Skills: 12 Common Mistakes to Avoid in Your Next Persuasive Presentation
Mistake #12: Failing to address verbal missteps
- Verbal missteps refers to using language that is distracting, confusing, or inappropriate, which can cause listeners to question a speaker's delivery skills. Examples of verbal missteps include a wide range of issues from repeating filler words such as you know and like to using too much industry jargon, too many acronyms, making off-color jokes, offensive cultural references, and mumbling, or even talking too fast. - I was giving my presentation, and I realized after, when I watched the video playback, I was repeatedly saying like and um, and it was annoying. I confess I've been told this before, um, like a lot, like a lot, a lot. - Don't get me wrong, the speaker was engaging, but he constantly used filler words, such as like and um and you know, which was really distracting during his presentation and it impacted his credibility in my mind. - The presenter in this scenario lost the audience with their constant use of…
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