From the course: Project Management: Preventing Scope Creep

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Avoiding vague project expectations

Avoiding vague project expectations

From the course: Project Management: Preventing Scope Creep

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Avoiding vague project expectations

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- Projects succeed and projects fail. Unfortunately, one failed project is one too many. Failure can be attributed to a number of factors, not the least being scope creep. Do you know what one of the major causes of scope creep is? Yep, you guessed it, poorly-defined project expectations or goals. You need to know why they're doing this, what does the customer expect from your project, and what's the value they're expecting. Think of a project as a tool, let's say a hammer. No one buys a hammer just to have a hammer. They buy a hammer to drive a nail. The expectation is that the hammer will drive the nail. Your customer's buying what the project, the hammer, will actually produce, a nail in the wall. Okay, a nail in the wall is great, but is that all they expect? Give some thought to why your customer will want a nail in the wall. Focus less on what needs to be done and more on why you're doing it in the first place. In…

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