From the course: Practical Empathy Tips for Managers

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Create a culture of empathy

Create a culture of empathy

- What's the team like? That's a question that comes up in almost every interview, and it's one that tells a lot about a team's culture. When people ask this about your team, what do you want them to honestly say? Do you want them to describe a team that just gets the job done? Or do you want them to talk about a team that truly supports each other, works together, and creates an environment where everyone can thrive, or in real talk? This is the best team and leader I've ever worked for. Creating a culture of empathy is key to making that real talk a reality. Empathy is about understanding and caring for each other, and it leads to better teamwork and overall success. When your team is known for empathy, you're building a reputation that attracts and keeps great talent. So how do you start building this culture? It begins with you as the leader. You set the tone for how your team interacts with each other. Show empathy in your daily actions. Listen, when someone has a concern, be…

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