From the course: Nano Tips for Effortless Influence with Shadé Zahrai
Influencing with emotional intelligence
From the course: Nano Tips for Effortless Influence with Shadé Zahrai
Influencing with emotional intelligence
- When it comes to influence the key ingredient is emotional intelligence. This gives you the power to understand and read the emotions of others to show them that you understand them and you care, because when they feel seen and heard they're more likely to trust you. Here are three ways you can use it to your advantage. Show empathy. Showing that you understand and care about their needs and concerns builds trust and increases your influence. I understand that you might be feeling hesitant about this change, but I assure you that it will ultimately benefit your team and the company in the long run. Read their state. Paying attention to their emotions helps you tailor your message and approach. I can sense that many of you are feeling uncertain about this decision. Let me explain how this move will help all of us and ease any worries that you have. Appeal to emotions. Using emotional language and storytelling helps to create a connection with the other person that makes your message stick. I understand that this might be a difficult change, but just imagine the positive impact it will have on the lives of our customers and the community we serve.
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