From the course: Microsoft 365 Administrator Expert (MS-102) Cert Prep by Microsoft Press

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Monitor adoption and usage

Monitor adoption and usage

- In this lesson, we are going to concentrate on Monitor Adoption and Usage in Microsoft 365. The Adaption Score, previously known as Productivity Score, is a numeric metric given from zero to 800, which is automatically calculated by Microsoft based on your organizational digital behavior of your employees and the quality of your IT infrastructure. Adoption Score is only available for the users with specific permission level, it can be accessible on Microsoft 365 admin center, and only visible by the users with specific permissions. For example, of course, global administrators will be able to access all the reports, including adoption and usage score. Apart from that, all service administrators like SharePoint administrators, Microsoft Teams administrators, Skype for Business administrators, SharePoint administrators, will have access to Microsoft Adaption and Usage score. Apart from that, global readers, report readers,…

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