From the course: Managing Up, Down, and Across the Organization
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Creating consistent communication with direct reports
From the course: Managing Up, Down, and Across the Organization
Creating consistent communication with direct reports
- The best leaders are great communicators, and part of a great communication is doing it consistently. So to be more influential, we must be consistently good communicators, which begs the question, what is good communication anyway? Well, here's my six word definition of communication. Communication is message sent, message received, and message understood. It's profoundly true. All of us would agree with that statement. And yet, most of us act as if our communication job ends with the sending. We say things to ourselves like, why don't they understand? Did they read my email? It was in the PowerPoint. In other words, we act as if all we have to do is send messages and everything else belongs to someone else, but that's the wrong place to put our focus. We need to put our focus on getting our messages received, which means we need to focus longer and harder on how we're saying it, where we're saying it, and…
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