From the course: Making Your AI Results More Predictable

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The value of user feedback

The value of user feedback

From the course: Making Your AI Results More Predictable

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The value of user feedback

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- [Instructor] User feedback is always an important part of developing technology, but when it comes to generative AI, it can actually teach us more about our technology. It helps us identify problematic behavior, and it may supply us with quality training data for our models. As we discussed before, it's important to design systems that let users easily rank outputs and conversations. It's also important to make reporting problematic outputs as easy as possible. When it comes to data collection, you should only collect data with the user's full consent and understanding of what this collection process means for their data privacy and security. When we collect user data, we should always have user's data privacy in mind. One of the most powerful ways of seeking user feedback is through strategic design partnerships. You should seek these partnerships with early customers. You can do this by offering extensive support or perhaps a discount in exchange for rapid user feedback. And of…

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