From the course: Learning SFTP

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Troubleshooting an SFTP connection

Troubleshooting an SFTP connection - FTP Tutorial

From the course: Learning SFTP

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Troubleshooting an SFTP connection

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- [Narrator] When working with SFTP, there are a few things that can go wrong, so it's helpful to keep a few troubleshooting tips in mind in case that happens. As a user, we might face problems when we try to connect to an SFTP server. If this occurs, we'll want to double-check that the credentials we're using are username and password are correct. These are both case-sensitive, meaning that capital and lowercase letters are treated as different characters. If we're using a key instead of a password, we'll want to check that we have the correct private key and that our public key has been shared with the server. We'll also want to check that the address or host name of the server is correct and that we're using the appropriate port number. Usually this will be 22, but it can be changed by the server administrator. We'll also want to check whether we have connectivity to the server, which means that we're able to contact it over the network. Some SFTP servers are protected behind VPN…

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