From the course: Introduction to Conversational AI
Conversational AI headlines
From the course: Introduction to Conversational AI
Conversational AI headlines
- These days, it seems like every week brings another headline about conversational AI. And today's systems can chat, watch a demo, understand the slides, and even build a prototype app, all in one sitting. They don't just talk. They listen, watch, reason, and act. It's no surprise companies are racing to apply these tools in sales, services, and operations. If you're not exploring them, you risk falling behind those already moving faster and serving customers better. And this isn't hype. Conversational AI is getting frighteningly good at nuance, memory, and action. We've moved beyond chatbots to AI agents that work across languages, channels, and tasks. Of course, challenges remain. Hallucinations, bias, and security. That's why governance and human oversight are critical. Let's dig into conversational AI.
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