From the course: Inside Sales
Join today to access over 24,900 courses taught by industry experts.
Don't waste the live call: Opening statements that earn time
From the course: Inside Sales
Don't waste the live call: Opening statements that earn time
- I've listened to thousands and thousands of calls over the years when ambitious reps are prospecting, and there's nothing more frustrating than listening to a rep dial and dial and dial, and finally get that live voice, but unfortunately, waste it. Why? Because they're opening lacked a strong call objective, and didn't immediately take control of the call or build trust. Here's what weak call opening sound like. Hi, this is Susan. Imagine you have a live call, and the prospect answers the phone and the unprepared rep responds with one of these weak call openings. Here's what those sound like. - [Call Rep] Ah, hi. Yeah. Oh, sorry. Did I catch you at a bad time? Good afternoon. You, you sound really busy. I can call back another time. I'm wondering if you have any like projects you're working on, or might need help with right now? Oh, you startled me. I'm just wondering if you um. - These weak call openings…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.