From the course: Implement and Evaluate Cloud AI Solutions: Foundations of Responsible AI
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Successful AI implementation examples
From the course: Implement and Evaluate Cloud AI Solutions: Foundations of Responsible AI
Successful AI implementation examples
- Think of AI projects like famous recipes from top chefs. Each has its own unique ingredients, methods, and techniques, but the end goal is the same, to create a dish that's not only satisfying, but also repeatable. In this video, we will explore successful AI implementations from real companies uncovering the key ingredients behind their success. Imagine a well-run coffee shop with a barista who knows your favorite order and serves it flawlessly every single morning. AI-powered chatbots do the same in customer service, especially in banking. What they did? Banks implemented AI models, like GPT-3, to handle customer inquiries 24/7. For example, a bank from Singapore deployed a chatbot that managed up to 90% of customer queries autonomously, cutting wait times and improving satisfaction. The key ingredient, continuous training with real customer data redefining responses over time. Just like a barista learns your preferences, the chatbot adopts to deliver the perfect customer…
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