From the course: How to Be a Better Professional Speaker in the Workplace

Communicating across multiple teams

From the course: How to Be a Better Professional Speaker in the Workplace

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Communicating across multiple teams

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The challenge of multiple teams at work. Clear, concise, and simplified language is key. Concise language makes sense. We want to get across what we're trying to say in as few words as possible. So instead of saying, "Well, this sounds very interesting. Could you please give me a detailed report on this?" Instead, you may say, "Dave, please deliver me a report by 5:00 p.m. today." Not only is that clearer, but in the long run, it was probably more concise than what you would have continued to say to Dave in the future. Communicating across multiple teams at work can mean that it is increasingly difficult to effectively say what you mean. The many differences in communication can create challenges. Working with other teams might be difficult as your team that you work on may have a very distinctive style of working. For example, there may be a way that you lead team meetings. There might also be a certain way that you deliver notices or alert other people on your team to problems. When you start working across different teams, the communication styles might differ in terms of how you relay this information. So always be aware of that when you're talking to people outside of your own team. Understand other teams outside of your own team, including adjacent teams, and take these differences into consideration. When you're leading a presentation, it's important to simplify. Try to eliminate jargon, use simpler language, and use visual cues instead. It's so important to use the right visual cues with different teams because it can communicate what you're trying to say without you even using words to say it. For example, you may use a light bulb to indicate a great thought or idea in a presentation. And you'll also want to eliminate confusing jargon, especially jargon that's not industry-specific, when you're speaking across multiple teams.

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