From the course: Hands-On AI: Building Your First Conversational AI Chatbot
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How to build chatbots
From the course: Hands-On AI: Building Your First Conversational AI Chatbot
How to build chatbots
- [Narrator] Now let's take a look at how a chat bot is built. Behind every chat bot are several key components working together to create a smooth interaction between humans and machines. The first part of this process is helping the chat bot understand what the user is saying. This is where natural language processing or NLP plays a critical role. When a user types or speaks a message, the chat bot needs to interpret it correctly to figure out the intent behind the words. Basic bots often rely on keyword matching. They scan for certain words or phrases and respond accordingly. While this method works for very controlled scenarios, it's limited in flexibility. In addition, AI powered bots use sophisticated pre-trained models such as BERT or GPT that have been trained on vast amounts of human language data. These models don't just look at keywords. They understand the structure, meaning, and even the tone of a sentence. Once the chat bot has a clear understanding of what the user…
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