Fundamentals of Business Process Mapping
With Scott Helmers
Liked by 138 users
Duration: 1h 7m
Skill level: Beginner + Intermediate
Released: 6/24/2025
Course details
An effective process map should serve as the central repository for all process knowledge. People in the organization should be in the habit of turning to the map any time they need to learn more about the process, knowing they will either find what they need in the map itself, or can use embedded hyperlinks to connect with external resources. And they should be able to do all of that whether or not they have a license for the software that was used to build the map. In this course, instructor Scott Helmers helps you determine where processes reside within your organization’s business ecosystem, uncover key sources of process knowledge, select specific knowledge capture techniques, evaluate the pros and cons of four common process mapping styles, and apply best practices for creating truly effective process maps.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructor
Learner reviews
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Marc Dekempeneer
Marc Dekempeneer
Co-founder Kronkels bv, freelance IT (interim/crisis management, CRM, data analysis, business analysis, functional analysis) & former Global Product…
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Amrith S.
Amrith S.
💡 AI-Enabled Business Analyst | Business Intelligence | Project Management Professional
Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 4 quizzes
- Learn on the go Access on tablet and phone
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