From the course: Extend Microsoft 365 Copilot with AI Agents
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Adding topics to your agent - Microsoft Copilot Studio Tutorial
From the course: Extend Microsoft 365 Copilot with AI Agents
Adding topics to your agent
- [Instructor] Let's talk about adding topics to your agent. You might wonder, "What exactly do we mean by topics here?" An AI agent interacts with a user through chat, which may cover multiple topics. For example, a system topic to start the conversation. A user question about an traction in California, or a customer inquiry about TOR packages. To better control important business topics, we need to manage their conversation paths. Now, let's look into the topic structure. A topic begins with a trigger. Depending on your agent's orchestration mode, a topic can be triggered by trigger phrases, a trigger description or a specific event. From there, your interaction with the agent follows a conversation path made up of multiple nodes. There are different types of nodes, such as a message, a question, a condition or an action. And the way this notes connect defines your conversation path. For example, in our demo AI agent, California Travel Advisor Pro, when users ask about promotions or…
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