From the course: Data-Driven Learning Design
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Using data for stakeholder management
From the course: Data-Driven Learning Design
Using data for stakeholder management
- Most stakeholders approach their L&D Departments as order takers. They tell us what learning they need, and we are expected to deliver. Sometimes if we're lucky, we can do performance consulting and evaluate the true performance gap. Unfortunately, time is a precious commodity, and stakeholders may not be willing to have this type of discussion. So how do you change the conversation? Data reveals insights. So come out of the conversation with data, so you're able to present stakeholders with truths that confirm or challenge their opinions. Likewise, you can help your stakeholder better understand the emerging needs of their business before they're even aware of them. And when done properly, you can help stakeholders maximize their investment in learning. This elevates you from order taker to trusted business adviser. The next time you meet with a stakeholder make sure you have the following pieces of data…
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