From the course: Creating a Culture That Inspires Your Employees

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Create safe feedback loops

Create safe feedback loops

From the course: Creating a Culture That Inspires Your Employees

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Create safe feedback loops

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- One of the best ways to be clear from the top is to create safe feedback loops and listen well. Feedback drives clarity and clarity is going to help you build connection and trust. Safe feedback loops create opportunities for people to share honestly, while reducing the fear of retaliation and the weight of potential hurt feelings. The formula for creating feedback loops is pretty simple. Your team needs a way that they can share. Your job is to listen, process, respond, and then listen some more. Now creating space for your team to share that can be a bit more difficult, especially if your organization has experienced an erosion of trust. In low trust environments, messages come out wrong. Consider a disagreement between friends where misunderstanding complicates things. Now imagine that same disagreement between two colleagues without trust. If you want a healthy culture, you need to create safe feedback loops at…

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