From the course: Creating a Culture That Inspires Your Employees

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Assume positive intent

Assume positive intent

- I am really good at making up stories, and I bet you are too. Brene Brown talks about this in "Dare to Lead." We often take bits of disconnected information and we string them together in the way that best fits our perspective. Unfortunately, this includes our biases, our anxieties, and our fears, and it rarely places others in the best possible light. What would happen if we assumed our work colleagues were actually doing their best? What if we assumed their intent was positive, even when it didn't feel true? I believe this is one of the keys to generating a healthy culture in your organization. When you and your team begin to treat one another as if everyone acts with positive intent, you encourage curiosity and understanding ahead of blame and judgment. What does this look like in practice? Well, you'll likely have to establish some new habits. First, your team will need to go directly to the source when they have…

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