From the course: Conflict Resolution and Feedback Techniques for Production Shift Leaders
Step into leadership, even on the floor
From the course: Conflict Resolution and Feedback Techniques for Production Shift Leaders
Step into leadership, even on the floor
Let's be real. Conflicting feedback is just part of the job when you're leading a production team. Production floors are fast-paced, high-pressure environments. Things go wrong. People miscommunicate. Frustration builds. And when you're in a leadership role, formal or not, how you handle those moments matters more than almost anything else. I'm Gary Cox. I spent over 20 years helping teams build cultures of accountability and continuous improvement. I've seen firsthand how strong conflict resolution and feedback skills can keep a team working together, even under pressure. And in this course, we'll break down what it actually looks like to lead well during tension. You'll learn how to spot early signs of conflict, step in with calm confidence, and give feedback that people can actually use. These aren't just nice to have. These are real-world tools that keep your shift moving and your team functioning. Let's get started.
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