From the course: Complete Guide to Supporting and Troubleshooting Windows 11 for Admins by Microsoft Press

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Troubleshooting device drivers

Troubleshooting device drivers - Windows Tutorial

From the course: Complete Guide to Supporting and Troubleshooting Windows 11 for Admins by Microsoft Press

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Troubleshooting device drivers

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- [Instructor] So we looked at this diagram earlier on in another session. I just want to revisit it briefly to talk a bit about device drivers, which are down at the bottom of the architecture. So the device driver is a software component provided by Microsoft or by a hardware vendor which glues the operating system's low-level components to a piece of hardware. The hardware might include things like a network adapter, a video adapter, a mouse, a keyboard. Pretty much anything that's a hardware or a tangible component needs a driver. Some of these are provided as default operating system components and some are provided by hardware vendors to provide specific functionalities. If you've got a problem with a device driver, it's possible that the computer may not start correctly or may behave in an unexpected manner or an unacceptable manner. So unlike things like bootrec and the BCD tools that we talked about in an earlier session, device driver management and recovery is something…

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