From the course: Communicating through Disagreement
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Using conflict resolution techniques
From the course: Communicating through Disagreement
Using conflict resolution techniques
- Communication skills are the foundation of resolving conflicts and talking through disagreements. While disagreeing with someone doesn't have to lead to conflict, it is possible to see things differently and be okay with it. But it helps to be prepared in case it does, especially these days. Now there can be a lot to keep in mind when navigating a complicated disagreement, but sometimes the simple tools are the best. Here are some conflict resolution techniques that can increase your ability to talk things through successfully. One of the most important things you can do to communicate through disagreement is to set up ground rules on what would settle the disagreement. Some logical floor or factual observation that contradicts their or your position could settle the issue once and for all. Be sure to ask a lot of questions so that the other person tells you even more about what they think so that they know you are…
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