From the course: Centered Communication: Get Better Results from Your Conversations

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The genuine interest technique

The genuine interest technique

From the course: Centered Communication: Get Better Results from Your Conversations

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The genuine interest technique

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- This next rapport building technique is called genuine interest, and in many cases, it will also create a bit of tension. Genuine interests can create very deep rapport very fast. If you've ever had the experience of meeting someone new, and five minutes later, it feels like you've been friends for years. Odds are that this was part of that process. The technique itself can be summed up in one simple sentence. Why people do what they do is more important than what they do. In most conversations between people who don't know each other well, topics such as work, hobbies and interests tend to come up, and when they do, people tend to ask the same questions every time. What do you do? How long have you done it? Do you enjoy it? Most people have autopilot answers ready for these and the conversation can quickly become stale and boring. But this gives us a great opportunity. Instead of asking these standard questions…

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