From the course: Building Interpersonal Communication and Relationships with Generative AI
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Match the right emotional tenor using AI
From the course: Building Interpersonal Communication and Relationships with Generative AI
Match the right emotional tenor using AI
- You've probably been there. You send a message you think is perfectly neutral, and you get this reply, "Whoa, that felt harsh." Yikes! Tone mismatch is one of the biggest derailers of work relationships. It's like when someone says "interesting" in a meeting. Are they impressed? Are they horrified? No one knows. And the reason these mismatches can feel so frustrating is we usually don't even know we're doing it. That's where AI becomes your emotional tone-checker, helping you match the moment instead of accidentally misfiring, because the wrong tone, especially when you don't mean it, can quietly erode trust. Let's go through three steps for how to use AI to align your message with the emotional energy of the situation, so your words don't just land, they connect. Step One. Diagnose the emotional climate first. Before you reply to that email or hit "Send" on that Slack, prompt AI with, "Based on this…
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