From the course: Building a Responsible AI Program: Context, Culture, Content, and Commitment

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Document, document, document

Document, document, document

From the course: Building a Responsible AI Program: Context, Culture, Content, and Commitment

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Document, document, document

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- When it comes to the many decisions and choices around building, deploying, and using AI in responsible ways, we want to foster a culture of trust by acting in ways that are trustworthy. It's not just about being trusted. Scammers and fraudsters want you to trust them. It's about acting in ways that are worthy of trust, being trustworthy. This is an important distinction. Documentation can help organizations to prove they're worthy of trust by providing a paper trail of transparency, traceability, and accountability. You might think documentation is boring, but it's actually a critical piece of responsible AI program and a best practice in other contexts as well. At official meetings like board or committee meetings, notes are taken and action items are recorded, including details about who voted in favor or against a proposal. The minutes or documentation from a board meeting provide transparency, auditability, and accountability. All of those things foster trust. Clear, concise…

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