From the course: Build Your Communication Skills as a Frontline Manager

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Boost your verbal communication skills

Boost your verbal communication skills

From the course: Build Your Communication Skills as a Frontline Manager

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Boost your verbal communication skills

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- Effective verbal communication is a continuous journey of learning, adapting, and refining. It's guided by commitment to understand and meet the needs of your organization, your team, and your individual team members. Great communication lies at the center of all successful frontline managers, but can you boost your own communication methods? You sure can. Begin by reflecting on your existing communication practices. Are you mainly communicating via monthly or weekly email? Do you mainly address your team in person? Does your team have a place to reference all new information? Reflect on the method do you currently use to communicate with your team and customers, then identify what works well and what needs improvement. You can measure this by looking at past messages and see how they affected morale or how they've created a positive or negative engagement. By gaining insights into your current approach, you can lay the foundation for refining your communication strategies to better…

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