Build Your Communication Skills as a Frontline Manager
With Madecraft and Felix Felix
Liked by 169 users
Duration: 39m
Skill level: General
Released: 9/20/2024
Course details
Strong communication skills are essential for frontline managers, as they work to ensure that directives, expectations, and feedback are effectively communicated to their teams. In this course, retail operations leader and customer service expert Felix Felix shares invaluable insights to help you build your communication skills as a frontline manager. Explore strategies to lay the groundwork for success, including prioritizing regular check-ins and identifying your team's unique communication styles. Learn strategies that you can implement to elevate your verbal, nonverbal, written, and cross-cultural communication skills. Plus, discover how you can leverage communication skills to navigate conflicts and difficult conversations. After completing this course, you'll be able to skillfully foster team connections, elevate your communication prowess, host engaging meetings, establish a feedback culture, and adeptly handle conflicts for successful frontline management.
This course was created by Madecraft. We are pleased to host this training in our library.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructors
Learner reviews
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Augustino Binamu
Augustino Binamu
Senior Project Manager | Civil Construction Engineer, Construction Manager, Civil Structural Engineer
Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone
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