From the course: Agile Software Development: Creating an Agile Culture

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Build trust

Build trust

- [Narrator] Trust is essential for collaboration because it helps us feel safe taking risks. It motivates us to interact with others instead of isolating ourselves. It builds the bonds that are essential for social interaction. Trust is a driver of cooperation, innovation, and how well we navigate change. When we trust, we are more willing to experiment and try new things. Relationships, teams, and organizations that have high levels of trust are more resilient and are able to navigate challenges better than those that don't. So yeah, trust is important, but exactly how do we build trust? All of the things that I just shared are true and backed up by research, but they're outcomes. They're the benefits that we get when we get trust right. So we need to understand trusts, tactics. What are the conditions and behaviors we need to focus on if we want to get to the good stuff? Here are six properties of trust that…

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