Lead and evolve software asset management (SAM) methods—including inventory tracking, usage monitoring, license reclamation, and retirement—via ServiceNow ITSM and SAM Pro.
Create and communicate effective SAM policies and practices to minimize cost, mitigate licensing risks, and maximize value.
Ensure SAM tool is maintained. Manage software-review and true-up processes.
Assist with internal or vendor audits, ensuring timely responses and mitigation plans.
Define and oversee usage, compliance, and savings metrics. Provide routine and ad-hoc reporting.
Engage with IT, procurement, and vendor leads to align on SAM roadmap, usage reporting, and audit processes.
Qualifications
Education & Experience
Bachelor’s in Finance, IT, Business, Engineering, or related field (or equivalent experience).
3+ years in IT Asset or Configuration Management, with enterprise-level SAM in ServiceNow.
Technical Skills
Deep knowledge of software inventory and compliance, licensing models, entitlement reconciliation, and usage tracking.
Proficient with ServiceNow ITSM and SAM Pro modules; hands-on experience with CMDB and Service Catalog.
Familiarity with ITIL, COBIT frameworks, and audit readiness protocols.
Professional Skills
Strong analytical skills to evaluate software contracts, usage patterns, and optimization strategies.
Strong organizational and project management skills to juggle cross-functional initiatives.
Excellent communication skills to convey technical policies to non-technical stakeholders.
Desired Certifications (Preferred)
Certified Software Asset Manager (CSAM)
Certified Software Manager (CAMP)
IAITAM
ITIL Foundation or similar
About Delphi-US
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering and Professional Staffing services for premier corporations and a multitude of industries across the United States. We are the Peacemakers In The Talent War – bringing the best and brightest talent to Employers of Choice, enabling critical project success, fostering progressive employment relationships, and promoting competitive advantages for our Clients and the Talent Marketplace we serve. Delphi accomplishes this with a proprietary skill-based and cultural matching process that results in higher qualified submissions along with increased interviews and offer rates. You’ll find our team is highly experienced, friendly, professional and ready to advocate on your behalf, armed with industry trends, and an understanding of employer expectations.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Finance and Sales
Industries
Information Technology & Services
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