LinkedIn offers multiple support resources for admins and users to resolve issues or ask questions about Sales Navigator. If you need help with Sales Navigator, learn how to contact our support team or find solutions with other support resources.
| Resource | Type of support offered | How to access |
|---|---|---|
| Sales Navigator support team | If you need assistance with an issue you’re having trouble resolving yourself, you can get chat or email support from our team. Chat support is only available if you’re logged into your Sales Navigator account and have an active Sales Navigator license. Your language must be set to English, Portuguese, German, Spanish, or French. | From the Sales Navigator Help Center, click Start Chat or Contact us in the lower-left corner. Learn more. |
| Your organization’s support team | If your Sales Navigator subscription is offered through your organization, contact your organization’s support team to get help with issues such as: • Eligibility for access to Sales Navigator • Login credentials • Changing personal contact information • Closing your account or removing your access | Contact your organization’s support team directly |
| Sales Navigator Help Center | The Sales Navigator Help Center provides actionable solutions with step-by-step guidance, troubleshooting tips to resolve issues, and FAQs. Content is available in English, French, German, Italian, Portuguese, Dutch, and Spanish. | Access the Sales Navigator Help Center |
| Club Navigator’s Community Hub | Visit Club Navigator's Community Hub to get tips and support from other sellers. You’ll also find best practices, monthly live events, as well as knowledge and resources from industry thought leaders and product experts. For our non-English speaking customers, we also offer language Groups to connect with peers who speak your language. | Access Club Navigator's Community Hub |