Troubleshoot two-factor authentication in Recruiter

Last updated: 4 weeks ago

If you’re experiencing issues with turning on two-factor authentication in LinkedIn Recruiter, we recommend completing the following steps.

If you receive an error message when entering your two-factor authentication code:

  • You can turn on two-factor authentication through your LinkedIn.com account. Be sure to verify that you have a phone number associated with your account.

  • Alternatively, you can utilize the Microsoft Authenticator app to turn on two-factor authentication.

If you don’t receive a two-factor authentication code on your mobile device:

  • Disable all third-party apps that may interfere with your ability to receive messages from LinkedIn through your Settings & Privacy under Partners & services.

  • Additionally, you can turn on two-step verification through your LinkedIn.com account. Be sure to verify that you have a phone number associated with your account.

If you don’t receive a two-factor authentication code by phone call:

  • Disable all third-party call forwarding service apps (Voice Over IPs).
  • Additionally, you can turn two-factor authentication on through your LinkedIn.com account. Be sure to verify that you have a phone number associated with your account.

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