Velocitii has been recognized by the Rochester Business Journal as one of the region’s Best Women-Owned Businesses. This honor reflects the strength of our leadership, the dedication of our team, and the culture we continue to build together. We’re proud to be a women-led organization committed to empowering people, creating opportunities, and driving meaningful impact in the communities we serve. Read the full story and learn more about what this recognition means for Velocitii 👇 https://lnkd.in/gd3p4Xhe Rochester Business Journal
Velocitii
Outsourcing and Offshoring Consulting
Medina, NY 1,340 followers
Real people. Real connections. Real results.
About us
Velocitii is a local Western New York Business Process Outsourcing (BPO company focused on job growth in the US. We partner with brands and organizations to assist their customers with any challenges they might be facing. Customers call in about their product plans, billing, and/or troubleshooting. We work with a range of industries including Healthcare, Waste Management, Hospitality, Ecommerce and Technology. We're looking for people who embrace fresh thinking and are committed to creating remarkable customer experiences in a fun, positive workplace.
- Website
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https://velocitii.com/get-started/
External link for Velocitii
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 51-200 employees
- Headquarters
- Medina, NY
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Sales & Marketing, Customer Care, Technical Support, and Renewals
Locations
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Primary
Get directions
711 Park Ave
Medina, NY 14103, US
Employees at Velocitii
Updates
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🎉 Exciting news from Velocitii! Our executive team, Heather Smith (CEO), Brian O'Neill (VP of Sales), and Jeff Brandt (CIO), has been named one of the Top 50 Executive Teams at the 2025 OnCon Icon Awards. This recognition highlights our ongoing commitment to people-first leadership, empowering our teams, and delivering outstanding results for our clients. Read more about what this award means to us and why it’s such a big milestone for our team: https://lnkd.in/ge-H87HJ OnConferences #onconiconawards #oncon #oncon2025
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Congratulations to our very first Heart of the Community winner — Mallory Berry! 🥳🎉 Mallory is always one of the first to step up and lend a hand, and recently she volunteered her time to help during Medina’s National Night Out! 💙 We’re so proud to have team members like Mallory who not only make a difference here at Velocitii, but also give back to the community around them. Thank you for your kindness and dedication, Mallory! 💫
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Join us in celebrating Yeika, whose outstanding performance and dedication have truly set her apart this quarter! Her reliability, professionalism, and commitment to excellence shine through in everything she does, from mentoring new hires to providing exceptional support to customers each day. Yeika’s consistency and drive inspire those around her, and her positive impact can be felt across her team and beyond. Congratulations, Yeika, on this well-deserved recognition! 👏💙
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We’re thrilled to announce that Joyce Benedict has been promoted to Senior Supervisor! 🎉 Joyce first joined Velocitii as a seasonal employee in 2020 and quickly proved her drive, talent, and commitment to growth. Since then, she has consistently excelled, leading with dedication and contributing greatly to her team’s success. In her new role, Joyce will continue to guide her current team while expanding her leadership to include overseeing three additional supervisors. With her strong leadership and passion for people, we know her team will continue to thrive under her direction. Please join us in celebrating Joyce on this well-deserved promotion! 👏
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Please join us in congratulating Brandy Despaw on her promotion to Customer Service Specialist! Brandy will be celebrating her one-year anniversary with Velocitii this month, and in that time, she’s truly made her mark. She consistently delivers top results, goes the extra mile when needed, and approaches every challenge with a positive, solution-driven mindset. Always eager to learn and improve, Brandy continues to play a key role in her team’s success. We’re so proud to recognize her hard work and growth! 💙👏
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We’re honored to be named Orleans County’s Business of the Year!🏆 Since 2014, Velocitii has been dedicated to creating opportunities, building connections, and making a difference for our employees, clients, and community. This recognition is a reflection of the hard work and passion of our entire team. 💙 Read the full story of our journey and what makes Velocitii proud to call Orleans County home: https://lnkd.in/gf456VVH
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