Southcoast Health

At Southcoast Health, delivering exceptional, patient-centered care is at the heart of everything we do.   We are recognizing the Moran 3 team at Charlton Memorial Hospital for their recent Inpatient Service Excellence Award!   Based on patient feedback, the Inpatient Service Excellence Award is a quarterly recognition of a team or department at Charlton Memorial, St. Luke’s or Tobey Hospitals that has created an exceptional experience for our patients. “This recognition is a proud testament to the incredible dedication and hard work of our bedside nurses. Their commitment to excellence truly makes a difference every day!” Lauren Sheehan, Nurse Manager, Moran 3. Have you had a positive experience you’d like to share, or know a Southcoast Health team you’d like to shout out? Tell us in your post-care NRC Health Survey or email us at patientexperience@southcoast.org. 

Recently, Southcoast Health, the official orthopedic provider of the Providence College Friars, teamed up with Corey Floyd Jr. and Olivia Rodrigues, standout student-athletes from Providence College’s basketball programs, to bring inspiration, encouragement and energy to children at the Boys & Girls Clubs of Greater New Bedford and Fall River. For Olivia – a freshman guard majoring in social work – the experience was especially meaningful. “It was an amazing event,” she said. “Being back home and in the Boys and Girls Clubs gyms that I grew up in was so nostalgic, and I was very grateful for the opportunity to share my story with the kids.” A senior majoring in social science, Corey also plays guard for the Friars. “I had great time with the kids of the Boys and Girls Club! They brought me great joy and energy and reminded me of what it was like to be a kid again,” said Corey. “I hope I was able to give them a sense of hope, as they did for me. I truly thank Southcoast Health for allowing me this great opportunity.” Southcoast Health is grateful to partner with Providence College and their talented student athletes to inspire kids at Boys & Girls Clubs. We look forward to more events like this in the future as our collaboration continues to grow. For the story please visit: https://lnkd.in/eGmKjF74

With our promise to deliver exceptional care at the forefront of everything we do, we’re delighted to welcome eight new providers to Southcoast Health. - Susan Jenkins, NP joins Southcoast Health Urgent Care caring for patients at all seven Southcoast Health Urgent Care locations. - Ian Kelly, NP joins Southcoast Health Urgent Care caring for patients at all seven locations. - Kathleen London-Lopes joins Southcoast Health Obstetrics & Gynecology seeing patients in Fall River. - DeAnna Murphy, FNP joins Southcoast Health Internal Medicine seeing patients in Wareham. - John O’Bell, MD joins Southcoast Health Nephrology caring for patients in Fall River. -Timothy Rodriggs, MY joins Southcoast Health Otolaryngology caring for patients in Dartmouth and Wareham. - Amber Savoie, NP joins Southcoast Health Internal Medicine seeing patients in Portsmouth, Rhode Island. - Nadah Zafar, MD joins Southcoast Health Urgent Care caring for patients at all seven locations. Please join us in welcoming these new providers and celebrating their commitment to high-quality care! To learn more about all of our Southcoast Health providers please visit https://lnkd.in/ed2c5nX.

Southcoast Health celebrated the opening of its second state-of-the-art Hybrid Operating Room (OR) at Charlton Memorial Hospital today, marking a major milestone in expanding access to advanced cardiovascular care for patients across southeastern Massachusetts and Rhode Island. “This facility represents a bold step forward in our mission to deliver world-class care close to home,” said David O. McCready, President and CEO of Southcoast Health. “It’s a powerful investment in the health of our community – today and for generations to come.” This innovative surgical suite integrates high-resolution imaging technology with a fully equipped operating room, enabling physicians to perform complex, minimally invasive procedures with real-time precision. “Every detail of the Hybrid OR was designed to enhance patient safety and clinical excellence,” said Peter Cohn, MD, Chief of Southcoast Health Heart & Vascular. “It fosters seamless collaboration among cardiologists, vascular surgeons, and other specialists – ensuring patients receive the most personalized and effective care possible.” Charlton Memorial now offers two Hybrid Operating Rooms, reinforcing its role as the flagship location for Southcoast Health Heart & Vascular. The award-winning Harold & Virginia Lash Heart & Vascular Center at Charlton Memorial was funded by contributions from generous donors. To learn more about the Hybrid OR please visit: https://lnkd.in/ecVjU9QB

We thank the Friends of Jack Foundation for their generous donation that helped us acquire two important pieces of equipment for our Pediatrics unit, a video electroencephalography (EEG) camera and a nitrous oxide machine. These new tools will enhance our ability to provide gentle, compassionate care for our younger patients. “We are so grateful to the Friends of Jack Foundation for enabling us to acquire these essential technologies,” said Brian Sard, MD, Medical Director of Pediatric Services at Southcoast Health. “With the new pediatric EEG camera, Southcoast Health is now the only system in the region to offer video-assisted diagnosis and monitoring of epilepsy and other brain disorders. The nitrous oxide machine will reduce discomfort for children during painful procedures such as IV starts, abscess drainage and laceration repair.” Together, Southcoast Health and the Friends of Jack Foundation are ensuring that every child receives the highest level of care. To learn more please visit: https://lnkd.in/eDz822te

At Southcoast Health, delivering exceptional, patient-centered care is at the heart of everything we do.   NPS reflects our patients’ voices — recognizing teams that have made real progress in how we serve them is one way we live our Southcoast values.  We are recognizing the Southcoast Health Primary Care team for being the Most Consistent High Performer in Fiscal year 2025 score across the Southcoast Health system.  “It’s an honor to work with this team. Together, we care for our patients with love, kindness, and exceptional attention to detail. We are proof that a small group, united in purpose, can achieve something truly extraordinary.” Dr. John Podkowa, Southcoast Health Primary Care Physician. Have you had a positive experience you’d like to share, or know a Southcoast Health team you’d like to shout out? Tell us in your post-care NRC Health Survey or email us at patientexperience@southcoast.org. 

Today, we honor the brave men and women who have served our country, especially the members of our Southcoast Health family, for their courage, dedication and continued service to others.   Rich Wilde, RN – Manager, Patient Care at Charlton Memorial Hospital. Rich served in the United States Coast Guard on active duty for five years. Rich credits serving in the Coast Guard to helping him grow both personally and professionally. When he separated from the Coast Guard, he began his journey toward becoming a Registered Nurse, later stepping into his current role as manager of patient care.  Jack Carroll, MD commissioned into the United States Air Force as part of the Health Professions Scholarship Program and attended medical school at the University of Virginia School of Medicine. He completed his Orthopedic Surgery residency at San Antonio Uniformed Services Health Education Consortium in San Antonio, Texas. Following residency, he was permanently stationed at RAF Lakenheath in the United Kingdom. After serving as a Major in the United States Air Force for nine years he separated from the United States Air Force and returned to the University of Virginia for a fellowship in Adult Reconstructive Orthopedic Surgery.  Blake Wollner, son of Trish Wollner, Manager, Service Excellence & Patient Experience, spent three years earning a degree in forensic science. But despite his efforts, something was missing and he felt unfulfilled. Blake chose to hit pause on college and enlisted in the Air Force – after three years of college! He served as a Fire Protection Specialist the United States Air Force. To read more about our Southcoast Health Veterans visit: https://lnkd.in/eJ6hdXAs  

We’re proud to share that for the second year in a row, Dr. Richard Pin, Chief of Vascular Surgery at Southcoast Health, has been named to Newsweek’s List of America’s Best Doctors in the Vascular Surgery category. Dr. Pin is one of only seven vascular surgeons in Massachusetts and one of 200 nationwide to earn this distinguished recognition. “To be recognized among the finest vascular surgeons in the country is a great honor. This accolade would not have been possible without the hard work of my talented and compassionate team,” said Dr. Pin. “Our philosophy is to deliver the highest quality vascular care, one individual patient at a time. I am privileged to lead the vascular surgery division at Southcoast and deliver this exceptional care to our community and region.” Congratulations, Dr. Pin! To learn more about Dr. Pin and this achievement, please visit: https://lnkd.in/epQHtdBR

When Cindy began experiencing worsening pain in her hip, she knew it was time to seek help. What started as occasional discomfort had gradually become constant pain. During a trip to Hawaii and Japan, Cindy realized just how bad it had gotten. “I could barely walk some days,” she shared. “That’s when I knew I needed to do something about it.” Back home, Cindy was referred to Arthur Manoli, MD, orthopedic surgeon at Southcoast Health Orthopedics. “The entire team was amazing,” she said. “From the pre-op process through recovery, everyone made me feel comfortable and confident.” In appreciation for their skill and compassion, Cindy nominated Dr. Manoli, his team and Nurse Navigator Cheryl Ellis as Southcoast Stars - a heartfelt thank you to the people who helped her walk comfortably again. To read Cindy’s Grateful Patient story: https://lnkd.in/eQgHvpVP

One of the most important recent breakthroughs in spinal surgeries is the endoscopic discectomy. The procedure uses a small camera to remove areas of nerve compression through extremely small incisions and helps patients make a quicker recovery – all without staying overnight in the hospital. Based out of Tobey Hospital in Wareham, the endoscopic team includes Richard Dowd, MD, Jessica Keough, NP, Erin Noonan, NP, Aaron Novy, PA, and Matthew Viglianti, PA. Southcoast Health has been providing endoscopic spine surgeries since October of 2024 and have helped over 20 patients to date, Monica Matos being one of them. “Everyone said I was too young to have back issues,” Monica said. When it “ached or seized up,” she managed the discomfort with muscle relaxants. Monica was a candidate for this cutting-edge surgical technique and quickly scheduled the surgery. She could not be happier with the results. “I’m happy to be back to normalcy. Just walking and sitting, you don’t realize how much you take those things for granted until you can’t do them,” Monica remarked. Read more about how endoscopic spine surgery put Monica back on her feet: https://lnkd.in/eFhzNrNV