Pyramid Global Hospitality’s cover photo
Pyramid Global Hospitality

Pyramid Global Hospitality

Hospitality

Boston, MA 65,278 followers

About us

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

Website
http://pyramidglobal.com
Industry
Hospitality
Company size
10,001+ employees
Headquarters
Boston, MA
Type
Privately Held

Locations

Employees at Pyramid Global Hospitality

Updates

  • Day 1 of 10 Days of Be The Difference: Texas A&M Hotel and Conference Center - A Year of Impact and Heart 🌟 Welcome to 10 Days of Be The Difference! Each year during the holiday season, we highlight inspiring stories from across our Pyramid Family. In these moments, our teams have gone above and beyond to support their communities, uplift their colleagues, and create meaningful experiences for our guests. Over the next month, we’ll be sharing several of these standout stories as we celebrate the incredible people who bring our People-First culture to life every day. Today, we’re honored to spotlight the Texas A&M Hotel and Conference Center team, whose dedication and community spirit shone through a few remarkable initiatives this year. In a massive five-day effort, the team replaced 310 mattresses across the property. It took their commitment even further by donating nearly 150 mattresses to local charities, neighbors in need, and fellow team members. Their willingness to put others first and support the surrounding community reflects the true meaning of hospitality and heart. Their impact continued through a sustainability-focused initiative led by the culinary team, who redirected 150 pounds of unused buffet food to the Paws & Claws Wildlife Rehab Center. By ensuring that food was used to support local wildlife rather than being discarded, the team demonstrated thoughtful stewardship and a deep commitment to doing the right thing. From uplifting neighbors to supporting conservation, the Texas A&M team continues to embody what it means to Be The Difference both on and off property. A heartfelt thank you to the entire Texas A&M Hotel and Conference Center team for your incredible contributions and the lasting impact you’ve made this year. Your leadership and compassion inspire us all! 💙🎉

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  • We’re thrilled to share that Chatham Bars Inn has been named a 2025 Hotel Icon by Forbes Travel Guide, an extraordinary distinction reserved for only a handful of legendary properties worldwide. This honor speaks to the Inn’s longstanding heritage, timeless hospitality, and the exceptional care their team brings to every guest experience. For more than a century, their commitment to excellence has made Chatham Bars Inn a true benchmark in luxury, and we couldn’t be prouder to celebrate this moment with them. Please join us in applauding the entire team for this remarkable achievement. 💙 Check out their post below to learn more about this incredible recognition!

    View organization page for Chatham Bars Inn

    5,563 followers

    We’re proud to share that Chatham Bars Inn has been named a 2025 Hotel Icon by Forbes Travel Guide — an honor awarded to just 23 legendary hotels globally, and only 6 in the United States. This recognition reflects more than a century of hospitality, continuous excellence, and the dedication of our remarkable team — and we extend our congratulations to the distinguished properties recognized alongside us around the world. View the full Hotel Icons List here: https://lnkd.in/gn7ME-Hr #ForbesTravelGuide #2025HotelIcons #ChathamBarsInn

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  • Hey #PyramidFamily! We’re excited to share that Lori Kiel, our Senior Vice President of Revenue Management, has been featured in Hospitality Net's latest Viewpoint series! Lori offers a sharp, forward-thinking perspective on how revenue leaders are evolving their approach in today’s hospitality landscape. Instead of looking solely at top-line growth, she highlights why understanding total performance, from overall profitability to cross-department collaboration, is becoming essential for long-term success. Her contribution reflects the thoughtful leadership, innovation, and depth of expertise she brings to Pyramid Global Hospitality and to our industry as a whole. We’re proud to see her voice included among so many respected leaders shaping the future of hospitality. Join us in celebrating Lori’s feature, and check out HospitalityNet’s post below to explore the whole discussion! Article Link: https://lnkd.in/eN2aG_Dj

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    19,727 followers

    📊How is the shift from revenue growth to total profit optimization redefining the role of today’s revenue leader?📊 In this week’s Viewpoint, Lori Kiel, SVP of Revenue Management at Pyramid Global Hospitality, explores how the shift from revenue growth to total profit optimization is redefining the role of today’s revenue leader. Rising labor, energy, and distribution costs have changed the scoreboard. A strong RevPAR no longer guarantees a healthy bottom line. The conversation is moving from “how full are we?” to “how smart is that revenue?”. Metrics like TRevPAR, GOPPAR, and departmental contribution are becoming the real benchmarks. Leading hotels are integrating finance, operations, marketing, and revenue into one performance ecosystem, where every outlet and guest touchpoint contributes to total value. 18 industry experts shared their views in response to Lori’s question: Muhammad Tanveer, Ira Vouk, Mark Fancourt, André Santos, Max Starkov, Vassilis Syropoulos, Pablo Torres, Oleksii Kapichin, Klaus Kohlmayr, Markus Mueller, Anders Johansson, Timothy Wiersma, Jason G. Bryant, Christoph Hütter, Robert Resurgent, Paul Rantilla, Trevor Stuart-Hill, Michael Yeomans. Thank you for your contribution! 🔗 Read the full discussion here: https://lnkd.in/eN2aG_Dj #ViewpointOfTheWeek #RevenueOptimization #HospitalityLeadership

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  • 🌴✨ A Big Congratulations to the Amazing Team at La Quinta Resort & Club! ✨🌴 We’re thrilled to celebrate Spa La Quinta for being featured in Palm Springs Life’s new guide, “7 Coachella Valley Spas That Will Melt Your Worries Away.” This recognition is a true reflection of the team’s heart, talent, and dedication to creating a world-class sanctuary of relaxation in the heart of the desert. From rejuvenating treatments to warm, thoughtful service, the Spa La Quinta team continues to deliver experiences that leave guests refreshed, restored, and inspired. We couldn’t be prouder to celebrate this incredible moment with our La Quinta family! 💜👏 Check out their post below to see more about this well-deserved honor.

    View organization page for La Quinta Resort & Club

    4,701 followers

    We are absolutely thrilled to share that Spa La Quinta at La Quinta Resort & Club has been featured by Palm Springs Life in their latest guide, "7 Coachella Valley Spas That Will Melt Your Worries Away"! 🌴✨ This recognition is a testament to our dedicated team and commitment to providing a world-class sanctuary of relaxation. Come experience the tranquility and rejuvenation that earned us a spot on this prestigious list. Read the full article and see why we're a must-visit destination in the Coachella Valley: https://lnkd.in/gfzhPKqY

  • We’re proud to share that Saddlebrook Resort has been featured in Travel + Leisure Co. following its remarkable $92 million transformation! The article highlights the resort’s stunning new chapter, featuring beautifully reimagined guest rooms, refreshed pool areas, new dining concepts, and reimagined golf offerings designed by renowned architect Rees Jones. With its 41 tennis courts, championship-level golf courses, and signature Florida charm, Saddlebrook continues to embody the very best in hospitality, wellness, and recreation. This feature celebrates not only an exciting milestone for the property but also the incredible dedication of the Saddlebrook team, whose hard work and vision made this new era possible. We’re thrilled to see this recognition in one of the industry’s most respected publications! 💜 Check out the full Travel + Leisure article here: https://lnkd.in/g5NxGJAF

  • 📢 Exciting Sales Leadership Opportunity at Wyndham Boston Beacon Hill! 📢 Are you a results-driven sales leader ready to take the helm at one of Boston’s most vibrant full-service hotels? The Wyndham Boston Beacon Hill is seeking a Director of Sales to lead commercial strategy and drive success at our centrally located property in the heart of historic Boston. With 304 guest rooms and 5,678 square feet of flexible meeting space across eight rooms, our hotel seamlessly blends modern comfort with timeless Boston charm, making it an ideal destination for both business and leisure travelers. We’re looking for a seasoned sales leader with full-service Director of Sales & Marketing experience, ideally with a strong background in the Boston market. Experience with renovations and property repositioning is highly preferred, as this role offers the opportunity to play a key part in shaping the future of this beloved downtown property. Talented individuals know talented individuals! If you or someone in your network is ready to make an impact in the heart of Boston, share this post and help us find the next great leader for our #PyramidFamily at Wyndham Boston Beacon Hill! Post Link: https://lnkd.in/gcK4RsXm

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  • 📢 Engineering Leadership Opportunity at The Equinox Golf Resort & Spa! 📢 Are you ready to bring your technical expertise to one of Vermont’s most historic and scenic resorts? The Equinox Golf Resort & Spa in Manchester Village, VT, a landmark destination nestled in the heart of the Green Mountains, is seeking a Director of Engineering to lead maintenance operations and support an exceptional guest experience at this iconic property. This is an incredible opportunity to oversee a multi-building resort campus that blends rich history with modern comfort. The ideal candidate will have prior engineering leadership experience within a resort, hotel, or large-scale property, with strong knowledge of electrical, mechanical, HVAC, and boiler systems. Expertise in building codes, public construction standards, and fire-safety compliance is essential, along with a hands-on approach to training, mentoring, and developing a dedicated engineering team. If you’re a strategic and solutions-driven leader passionate about operational excellence and craftsmanship, we want to hear from you. Talented individuals know talented individuals! If you or someone in your network is ready to make an impact at one of Vermont’s most enchanting destinations, share this post and help us find the next great leader for our #PyramidFamily at The Equinox Golf Resort & Spa! Post Link: https://lnkd.in/gg9Mszeg

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  • 🏖️ A big congratulations to the fantastic team at The Westin Grand Cayman Seven Mile Beach Resort & Spa! 🌴✨ We’re thrilled to celebrate the team’s outstanding achievement in being named the 2026 Noble Beach Prize winner for “Beach Bliss.” This recognition is a true reflection of their dedication, heart, and commitment to delivering world-class hospitality on one of the world's most beautiful beaches. The team’s passion for creating memorable guest experiences continues to shine bright in every detail of this iconic destination. We couldn’t be prouder to celebrate this incredible milestone with our Westin Grand Cayman family! 💜👏

    We’re honoured to share that The Westin Grand Cayman Seven Mile Beach Resort & Spa has been named the 2026 Noble Beach Prize winner for “Beach Bliss.” This recognition celebrates the exceptional beauty, service, and serenity of our iconic Seven Mile Beach location - a true testament to our team’s dedication to creating unforgettable guest experiences. We look forward to celebrating this achievement with our partners in the coming months. 🌴 #WestinGrandCayman #NobleBeachPrize #BeachBliss #SevenMileBeach #CaymanIslands #LuxuryResorts #HospitalityExcellence

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  • On this Veterans Day, we pause to express our heartfelt gratitude to the brave men and women who have served in the armed forces. Your sacrifice and commitment have shaped our nation's history and secured the freedoms we cherish. Today and every day, we honor you. Thank you for your service. 

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  • 🎉 Pyramid Global Hospitality Named a Houston Metro Top Workplace for 2025! 🎉 We’re excited to share that Pyramid Global Hospitality has been recognized as a Top Workplace in the Houston Metro Area for the second year in a row, earning a #11 ranking among companies of similar size! This back-to-back recognition is significant because it comes directly from our own Pyramid Family through the Energage employee experience survey, reflecting how our teams feel about working here, their sense of support, growth, purpose, and belonging. 💜 At Pyramid, people come first, always. This award celebrates the dedication, heart, and collaboration shown every day across our organization. To every team member, thank you for the work you do, the care you show, and the culture you help build. Here’s to continuing to #BeTheDifference together, in Houston and across our global Pyramid Family! 🙌 Want to explore the complete list of winners? Check it out here: https://lnkd.in/g5PeFDGx

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