Notch’s cover photo
Notch

Notch

Technology, Information and Internet

New York, NY 4,290 followers

Enterprise AI Customer Support Agent That Guarantees Results

About us

Notch is an autonomous AI customer support platform built for operational leaders who care about outcomes. Designed to replace bloated support teams and hollow metrics, Notch delivers real resolution at scale, enabling enterprises to stay lean delivering exceptional service quality. Acting like your best support agent, only faster, smarter, and always on, Notch’s autonomous AI handles complex customer inquiries with precision, reliability, consistency, and brand alignment. It integrates seamlessly with your stack, scales as you grow, and improves continuously without fatigue or training overhead. Executives turn to Notch to reduce cost-to-serve, lift CSAT, and free human capital to focus on what drives growth: innovation, margins, and strategic execution. Whether you're aiming to scale support without scaling headcount, or boost efficiency without sacrificing quality, Notch is the edge your operations team needs. Schedule a demo to see how Notch helps you hit the resolved mark - every time.

Website
https://www.notch.cx
Industry
Technology, Information and Internet
Company size
11-50 employees
Headquarters
New York, NY
Type
Privately Held
Founded
2021

Locations

Employees at Notch

Updates

  • Manlio Carrelli & CB Insights Thanks for covering Notch as we shape the future of customer service 🦾🦾

    View profile for Manlio Carrelli

    CEO at CB Insights | predictive intelligence on private companies

    There’s an app for that ➡️ there’s an agent for that. The AI agent market exploded over 5x from 300 companies to 1,700+ in 8 months. We mapped 400+ leaders to help teams navigate what to build, buy, or partner with. Three patterns jumped out: → Agents race to traction and early success. Agents are the fastest adopted new technology in history. The median AI agent startup is less than three years old. Already, one-third of companies have Mosaic scores – CB Insights' success probability measure – in the top 5% of ALL private companies globally. → Revenue leaders are being crowned faster than ever. The top 20 revenue-generating AI agent companies are 3.8 years old on average. The top of the leaderboard is dominated by software development agents already at scale with specialized workflows and measurable outcomes – a blueprint for other categories. → M&A is on the rise. Acquisitions of agentic startups jumped 3x between Q1’25 and Q3’25. The AI agent M&A landscape reveals enterprise software incumbents racing to embed agentic capabilities before they're disrupted by them. Salesforce and Workday's acquisition pace (4 and 3 deals respectively) signals these platforms recognize AI agents as existential – either they own the agentic layer or risk being disintermediated by it. Acquisitions from AI infrastructure players see agents as the killer app that drives compute consumption. Agentic startups are also serving as external R&D labs for many enterprise leaders. Incumbents know they can't build this fast enough, so they're buying their way into agent capabilities. 60+ acquirers across security, customer experience, automation, and vertical SaaS shows agent capabilities becoming table stakes across enterprise software, not just a feature for the platform giants. This fragmented buyer landscape means AI agent startups have multiple exit paths, but also face a land grab where every software vendor is hunting for agent technology to avoid obsolescence. The firms moving fastest on AI agents aren't starting from scratch. They're looking at which categories already have proven revenue models, then deciding whether to build, acquire, or partner based on how mature the solution is. Which of the 1,700+ agents will accelerate your business? https://lnkd.in/e-CRzbWa

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  • We’re excited to welcome Tovia Kanteman to the Notch team as a Senior Full Stack Engineer, joining our New York office! 🗽 Tovia brings strong product thinking and technical depth to our growing engineering team. He’ll be building the tools and systems that power our AI agents - helping us move faster and scale smarter. Notch is growing across the board, including in NY and SF - check out our open roles and come build with us: ➡️ https://lnkd.in/dfjai4Kg

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  • Notch reposted this

    View profile for Tal Morgenstern

    Partner at Lightspeed Venture Partners

    Cool to see so many Lightspeed companies on this list and in particular, early stage ones like Emerix and Notch starting to get the recognition they deserve!

    View organization page for Lightspeed

    180,873 followers

    TechCrunch and Greenfield Partners launched the inaugural AI Disruptors 60, a list that highlights early and growth-stage startups building the infrastructure that’s fueling the AI transformation across industries like cybersecurity, healthcare, and finance. Congratulations to these Lightspeed-backed companies for being recognized as AI Disruptors at this year's #TechCrunchDisrupt: Assort Health, CartesiaCuspAI, Emerix, Eve, Nexthop AI, Notch, Paid, RobCo, and Tennr 👏 Check out the full #Disruptors60 list: https://lnkd.in/g3Jxz9xb

  • We’re excited to welcome Ofek Friedman to the Notch team as our newest Product Implementation Manager! 🦾 Ofek will work closely with our customers to get Notch agents up and running - ensuring each deployment is smooth, effective, and aligned with real business goals. Day one energy is real, and Ofek’s already making an impact. Let’s go. 💥 AND we’re growing across the board - want to join the ride? ➡️ https://lnkd.in/dfjai4Kg

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  • Notch reposted this

    TechCrunch and Greenfield Partners launched the inaugural AI Disruptors 60, a list that highlights early and growth-stage startups building the infrastructure that’s fueling the AI transformation across industries like cybersecurity, healthcare, and finance. Congratulations to these Lightspeed-backed companies for being recognized as AI Disruptors at this year's #TechCrunchDisrupt: Assort Health, CartesiaCuspAI, Emerix, Eve, Nexthop AI, Notch, Paid, RobCo, and Tennr 👏 Check out the full #Disruptors60 list: https://lnkd.in/g3Jxz9xb

  • View organization page for Notch

    4,290 followers

    We’re proud to share that Notch has been named one of the AI Disruptors 60 by Greenfield Partners and TechCrunch 🦾🦾 This list celebrates companies pushing AI from hype to hard results - and that’s exactly what we’ve set out to do since day one. Our TRUE™ Resolution model delivers enterprise-grade AI customer support, replacing bloated systems with fast, scalable, unmanned resolution. It’s not about effort. It’s about outcomes. Curious about what we’re building? ➡️ learn more about Notch: www.notch.cx Full list: www.disruptors60.ai #Disruptors60 #GreenfieldPartners #TCDisrupt #AI #CustomerSupport #CX #AutonomousAI

  • We’re excited to welcome two new teammates to Notch! 🎨 Elad Notti joins us as a Senior Software Engineer and Front-End Lead - bringing deep product and UI thinking to help us keep building the fastest and cleanest agent platform in the industry. 🧠 Yuval Barkan joins as an Agent Product Manager (APM) - working directly with our customers to design and optimize AI agents that actually work in the real world. Both are already hitting the ground running, and we’re lucky to have them on board as we keep pushing the limits of what AI can do for CX. Curious what we’re building? We’re hiring ➡️ https://lnkd.in/dfjai4Kg

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  • View organization page for Notch

    4,290 followers

    We’re hiring for: Senior Full Stack Developers FDE’s Senior AE’s And more..

    View profile for Ben Lang

    Cursor, next play

    COMPANIES THAT JUST RAISED $10-50M (HIRING LIST) All 34 of these companies are backed by top-tier funds and actively hiring: 1) amplio - surplus inventory reselling (US remote) 2) Quilter - AI for electronics design (Remote) 3) Gelt - AI-native tax firm (NYC / East Midlands, UK) 4) David AI - audio dataset for AI (Bay Area / NYC) 5) Enter - AI legal evidence analysis (Sao Paulo) 6) Notch - AI customer support (Bay Area / NYC / Tel Aviv) 7) DualEntry - AI accounting software (NYC / Austin) 8) CredAluga - rental management (Belo Horizonte / Curitiba) 9) Datacurve - coding data generation (Bay Area) 10) Peer AI - automation for regulatory documentation (Bay Area / Remote) 11) Emergent - autonomous AI coding tool (Bay Area / Bangalore) 12) Neura Health - virtual neurology clinic (NYC / Remote) 13) Alex AI - AI candidate screening via video (Bay Area) 14) Crosby - AI-powered contract review service (NYC) 15) Spellbook - legal AI contract review (Toronto / Canada / UK remote) 16) Juicebox - AI recruiting (Bay Area) 17) Mondoo - security compliance monitoring (EU / US remote) 18) Baselane - financial operating system for landlords (NYC / Toronto) 19) Light - ERP for multinationals (London / NYC / Stockholm / CET remote) 20) Mastra - AI conversational agent framework (US Remote) 21) Polars - open-source DataFrame library (Netherlands) 22) Synthesized - synthetic data generation (London) 23) Vulcan Technologies - regulatory document drafting (Austin) 24) AmplifAI - contact center performance (Dallas-Fort Worth) 25) Arvo - healthcare payment claims (Remote) 26) Atomic Industries - AI robotic arms manufacturing (Detroit / Remote) 27) deskbird - hybrid workplace management (Munich / Barcelona / EU) 28) Energy Robotics - AI autonomous inspections (Dubai / Texas / UK) 29) GoodFit.io - configurable data for GTM (London / UK remote) 30) Lexroom.ai - AI legal research and drafting (Milan / Germany / Spain) 31) AiPrise - identity verification fraud protection (Bay Area / NYC / US) 32) FurtherAI - AI insurance (Bay Area / India) 33) DJUST - modular B2B commerce (Paris) 34) Oneleet - penetration testing and compliance (US remote) Adding direct links to their career pages in the comments 👋 follow me for more lists like this every week: Ben Lang ✨ thank you to Harmonic (startup database) for helping me source the list 💪 make sure to join Next Play if you're exploring what comes next in your career

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