Celebrating community, great BBQ, and meaningful impact at CPS Energy's GrillsGiving! It was inspiring to connect and share how solutions like KUBRA EZ-PAY® and Storm Center are making a difference. Here's to supporting the Residential Energy Assistance Partnership (REAP) and connecting with the San Antonio community for a fantastic cause! #GrillsGiving
About us
KUBRA provides customer experience management solutions to some of North America's largest utility, government, and insurance entities. Our extensive portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than two billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation. Job Recruitment Scams Warning: It has been brought to our attention that there have been instances of fraudulent job offers purporting to be from KUBRA. Learn more: https://www.kubra.com/job-recruitment-scams-warning.
- Website
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http://www.kubra.com
External link for KUBRA
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Tempe, AZ
- Type
- Privately Held
- Specialties
- Customer Experience Management, Alerts and Preference Management, Billing and Payments, Mobile, and Utility Maps
Locations
Employees at KUBRA
Updates
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Get an inside look at how Charlotte Water is advancing its e-bill and paperless goals with a consumer-first approach. Learn what worked and how the team is continuously evolving to meet changing customer preferences. Reserve your seat now!
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Unlock the secrets of customer journey mapping with insights from Sheila Alfaro, Manager of CX Transformation at KUBRA. Discover how mapping can reveal hidden behaviors, inspire innovation, and transform your CX strategy. Don’t miss our latest episode! Listen now: https://bit.ly/41VBeWp.
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We're thrilled to join Harris Computer for HCTC 2025 as a Featured Sponsor! See you in San Diego, CA, from December 2-4. Check out all the event details and learn more about our sponsorship here: https://bit.ly/4qLbCay. #HCTC2025
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Explore how digital wallets are transforming bill payments in our upcoming webinar, Digital Wallets in Bill Payments: What Consumers Want in 2026. Discover how adoption has evolved since our 2022 benchmark study, what's driving and slowing consumer usage, and how billers can prepare for the next wave of digital engagement. Mark your calendars for Tuesday, December 9, 2025, at 2:00 p.m. ET/11:00 a.m. PT, and secure your spot here: https://bit.ly/4nlG88i.
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How are cost pressures shaping the future of utility billing? Explore the resurgence of convenience fees and their implications for customers in Part 1 of our series. Uncover the findings in our blog: https://bit.ly/47WTzH7.
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Lakeland Electric transformed its customer experience by integrating KUBRA solutions and Cayenta's CIS platform, empowering customers with self-service options, reducing call volumes, and enhancing customer satisfaction. Explore the full case study to learn how seamless integrations drive engagement and efficiency: https://bit.ly/4hNte1F.
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Explore how consumer expectations are shaping the future of bill payments in our upcoming webinar, Digital Wallets in Bill Payments: What Consumers Want in 2026. Discover how digital wallet adoption has evolved since our 2022 benchmark study, the factors driving and slowing adoption, and what billers can do to prepare for the next wave of digital engagement. Mark your calendars for Tuesday, December 9, 2025, at 2:00 p.m. ET/11:00 a.m. PT, and secure your spot here: https://bit.ly/4nlG88i. #DigitalPayments #CustomerExperience #Webinar #KUBRA
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Discover how payments have evolved from one-size-fits-all to dynamic, personalized experiences with KUBRA EZ-PAY+™, where every transaction tells a story. Learn more on our blog: https://bit.ly/49CW5Uf.
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