Included Health

👋 AI alone won’t curb rising healthcare costs, and it's not enough to guide employees through complex, deeply personal healthcare decisions. Generic chatbots lack a human connection (literally). Included Health is changing the way people experience healthcare by combining AI-powered technology and human clinical expertise. Want to see what that looks like in action? ➡️ Join our LIVE demo for a walkthrough of the experience and the impact it's having for members and employers. Reserve your spot: https://bit.ly/4o9x72C

Open Enrollment is in full swing — and as benefit leaders your inbox is likely being flooded with employee questions. You know the drill: your teams are overwhelmed by questions ranging from simple benefits terms to complex, personal health scenarios. These questions require speed, accuracy, and personalized empathy. (A simple chatbot or a massive PDF won't cut it.) Learn how we partner with organizations to seize this critical moment to build employee trust, engagement, and benefits ROI with with a powerful combination: Artificial Intelligence (AI) + Emotional Intelligence (EQ). https://hubs.li/Q03SfRhN0

Benefits are for ALL employees, including the leaders who source, vet, and implement them for their organization. For Bread Financial’s senior manager of benefits, an unexpected health scare became the ultimate test of her benefits program. Hear how Included Health gave Eileen Brown a personalized healthcare experience that was “worth its weight in gold.” https://bit.ly/3LEwh06

We are proud to announce that our Chief People Officer, Jim O'Gorman, has been named a 2025 Leaders40 Top CHRO by N2Growth! Jim's strategic, impact-focused leadership is foundational to our mission. He is the architect of our high-performing culture and talent strategy, enabling our teams to do their best work in delivering better outcomes for millions of members nationwide. This is an exciting recognition of Jim's dedication to our team and career-long commitment to building best-in-class teams. Congratulations, Jim! Read more about Jim's recognition here: https://bit.ly/3WUsU7O #Leaders40 #IncludedHealth #HRLeadership #FutureOfWork

It’s #NPWeek and we are celebrating nurse practitioners at #IncludedHealth and beyond! This Nurse Practitioner Week, we are proud to honor the exceptional NPs at Included Health and the more than 461,000 licensed NPs across the United States for their dedication to care and transforming lives. This year's theme "NPs: Trusted Voices, Proven Care" perfectly captures the essential role they play. Our NPs are: 💙 Expert clinicians 💙 Compassionate advocates 💙 Vital partners providing inclusive, high-quality healthcare for everyone Thank you to our entire team of NPs for your leadership, your expertise, and the unwavering commitment you show our members every single day. #NPWeek #NursePractitioner #NPsLead #Healthcare #IncludedHealth #ClinicalExcellence

It’s not enough for virtual care to be accessible, it must also be effective. See how a leading health plan delivered high-quality, connected care across primary care, urgent care, AND behavioral health. The impact is profound. Learn more: https://bit.ly/48n9Kyd

2026 Open Enrollment Check-In: HR & Benefits leaders, you doing ok? From deductibles vs co-pays, to HDHPs vs PPOs, this time of year always brings a flood of employee questions—and it can be a significant lift for your team. We're curious how your experience stacks up this year. Drop your vote below! 👇

“People want high-quality care that’s simple, personalized, fast, and affordable; today’s healthcare experience is none of the above.” In his latest article for Fortune, our CEO Owen Tripp dives deep into why using AI as a blunt instrument to fix healthcare's problems is not the answer. The real solution requires a strategic formula: AI+EQ. Harnessing technology and intelligence alongside empathetic clinicians can make the healthcare experience easier and more trustworthy for people, driving engagement and lowering costs. Read the full perspective on how to transform your healthcare strategy: https://bit.ly/3LuioBs

We believe AI's true power in healthcare isn't replacing human connection—it's amplifying it. This AI + EQ approach is what makes Included Health stand out. As our SVP of Product and Platform Jeff Birkeland explains, we use AI to augment our clinical and advocacy teams. This frees them up to do what they do best: operate with full compassion and focus entirely on our members. Discover how we're bringing this to life: https://hubs.li/Q03MWN8Q0

We Lead the Way is more than just a value at Included Health — it’s our commitment to taking initiative, setting the standard, and thinking outside the box to solve healthcare’s most complex challenges. Last week, leaders from across the organization came together for our annual Leadership Summit to learn, connect, and collaborate on the bold ideas that will help us move healthcare forward. From energizing discussions to a little friendly competition on the pickleball court, the week reflected what leading the way is all about — curiosity, confidence, and courage! 💙