The best teams are built twice: 1️⃣First when you hire them. 2️⃣Again when you keep them. ZIZO reduces attrition by 25%. Ask us how! ⬇️ #RetentionStartsDayOne #GamifiedPerformance #ZIZO
ZIZO Technologies, Inc.
Software Development
Buffalo, NY 3,518 followers
Transforming Call Center Performance Management
About us
ZIZO | Where Behavioral Science Meets Workforce Performance At ZIZO, we empower modern workplaces—especially call centers and high-volume operational teams—to turn workforce chaos into consistent, scalable performance. By blending real-time performance analytics, gamification, and behavioral science, ZIZO delivers results that traditional management methods can’t. ZIZO integrates directly with your CRM, dialer, or other systems of record—no spreadsheets, no delay. We surface actionable insights the moment they matter. It’s like having your best manager sit next to every agent, every shift. 🚀 What We Deliver: • Reduced attrition, higher retention • 18-25% gains in productivity with behavioral coaching • Fair, inclusive recognition—not just for top performers • A culture of winning, driven by data, not guesswork If you’re ready to ditch manual processes, engage your entire workforce, and build a team that performs because they want to—not because they’re told to—ZIZO is your advantage. Let’s talk about what performance looks like when it's backed by science.
- Website
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http://www.playzizo.com
External link for ZIZO Technologies, Inc.
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Buffalo, NY
- Type
- Privately Held
- Founded
- 2020
Locations
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Primary
Get directions
1800 Elmwood Avenue
Buffalo, NY 14207, US
Employees at ZIZO Technologies, Inc.
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Michael Ulbrich
Certified EOS Implementer® | Business Owner | Helping Entrepreneurs get what they want from their business.
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Jill Fecher
Growth Focused Business Leader | Sales | Marketing | Operations
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🔥Jonathan Fishbeck
Founder | CEO at EstateSpace
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Anastasia Tkachenko
Integration Product Owner at ZIZO Technologies
Updates
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Retention isn’t a soft metric—it’s a bottom-line driver. For every 100 employees, a modest 10% turnover rate costs up to $1.5M annually. That’s before factoring in institutional knowledge loss, team burnout, and the ripple effects on morale. In 2025, successful orgs aren’t waiting for attrition to hit the books—they’re engineering loyalty with data, gamification, and behavioral science. See what separates retention leaders from laggards → https://hubs.li/Q03V97r-0
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Hiring isn't enough. 20% of turnover happens in the first 45 days. ZIZO helps you change that trajectory. Reduce attrition by 25%. #RetentionMatters #PerformanceScience #ZIZO #performancemanagement #behavioralscience
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ZIZO Founder & CEO Jimmy Chebat joined industry innovators on the Technology Panel at RMA Canada National Conference to discuss how tech is reshaping the future of collections. From AI to automation to behavioral science-backed performance tools, the conversation was clear: The agencies that scale in 2026 will be the ones that innovate now. #RMACanada #CollectionsTech #ZIZO #ReceivablesInnovation #WorkforcePerformance #CallCenterOps #BehavioralScience #AgencyGrowth
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🚨 Recovery is changing. So are the tools behind it. At RMA Canada 2025, ZIZO’s CEO Jimmy Chebat will join a panel of tech innovators to explore the balance between technology, risk, and reinvention in receivables. His perspective? → Real-time visibility + behavioral science = scalable, sustainable performance → Tech should reduce risk and increase revenue → Reinvention requires more than dashboards—it requires systems that drive change 📅 TODAY! Nov 12 | 3:15–4:00 PM 🎙️ Technology Panel | RMA National Conference #ZIZO #CollectionsLeadership #AI #RecoveryTech #CreditInnovation #RMACanada
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🎯 Attending RMA Canada National Conference this week? Come meet the ZIZO team on-site. 📍 Stop by our booth to see how behavioral science and real-time performance systems are transforming workforce engagement in collections. #RMACanada #CollectionsTech #CallCenterInnovation #WorkforcePerformance #ZIZO #Receivables #EngagementThatScales
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85% of employees take more initiative when they receive real-time feedback. What if your entire workforce operated that way—automatically? ZIZO brings behavioral science to collections. See what that means at RMA Canada next week. We don't pitch software. We build performance cultures. #BehavioralDesign #AgentEngagement #RMA2025
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What happens when a CEO and a client take the stage together? You get strategy with substance—and proof that it works. Join Jimmy Chebat (ZIZO) and Brian Answeeney (CBE Companies) at ACA International Fall Forum for a powerful session that reframes turnover as a solvable, scalable performance problem. ✅ Learn how they reduced attrition by 24% ✅ See how real-time recognition, coaching, and behavioral feedback drove productivity gains ✅ Walk away with a retention framework you can implement immediately If you manage people, productivity, or performance—this session is for you. Session: From Turnover to Tenure - TODAY AT 11:15 am. If you are at ACA, don't miss it! 🎯 Real people. Real science. Real results. #ZIZO #CBECompanies #ACAForum #CollectionsLeadership #CallCenterOps #EmployeeRetention #WorkforceEngagement
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What if your workforce management system could coach 200 agents as effectively as 20? This is the kind of thinking we’re talking to folks about at ACA Fall Forum this week. ZIZO doesn’t just show you what’s possible—it makes performance measurable, coachable, and scalable through behavioral science. 🔬 Come by our booth and see: • Real-time performance dashboards • Automated, personalized coaching • Inclusive gamification that drives real results • Plug-and-play integrations with your systems If your 2026 vision includes lower attrition, stronger teams, and scalable management, ZIZO is your system. #ACAForum #CallCenters #DebtRecovery #BehavioralScience #WorkforceEngagement #ZIZO #FutureOfWork #OperationsLeadership
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🎤 LIVE from the Visionaries Conference | ACA Fall Forum, Chicago The real conversation is not about what you track. It’s about why your people show up to perform. That’s why ZIZO is here. We’ve engineered a science-backed platform that replaces reactive management with measured motivation. It starts with understanding how people optimize themselves. Today’s sessions are just the beginning. If what you’re hearing is resonating, wait until you see what happens when it’s automated, embedded, and driving your entire workforce daily. #ACA2025 #VisionariesWorkshop #WorkforceOptimization #ZIZOinChicago #BehavioralScienceAtWork #FallForum
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