Fulfillment IQ

A major milestone for our industry went live today. The Commerce Operations Foundation has officially launched the Order Network eXchange (onX): the first open, community-led standard for unifying how order data moves across the commerce ecosystem. As a company that works at the intersection of OMS, WMS, 3PL operations, and complex integrations, we see firsthand how much time and cost is lost to fragmented order data, custom mappings, and brittle point-to-point workarounds. That’s why this matters. onX creates a shared language for orders — connecting selling channels with the systems that actually fulfill them. It gives retailers, brands, 3PLs, and platforms a consistent, open framework to build on, instead of starting from scratch with every partner. We’re proud that Fulfillment IQ is a founding member, and that our co-founder, Ninaad Acharya, is Chairing the Technical Committee, helping shape this standard alongside operators, retailers, 3PLs, and technology leaders. This is a meaningful step toward a more interoperable, AI-ready commerce infrastructure — one that accelerates innovation instead of slowing it down.

We loved seeing our CEO, Ninaad Acharya, on RETHINK Retail’s Global Leaders series! An inspiring conversation on leading through change, building community, and humanizing technology. Catch the full episode here: https://lnkd.in/d3_s3wbM #Leadership #Innovation #RethinkRetail #FulfillmentIQ

Three weeks from today, we’ll be in a room full of people who are shaping what’s next for logistics. The State of Logistics Innovation Summit will bring together operators, innovators, and tech leaders who are building, experimenting, and reimagining how logistics works. The countdown is officially on! Toronto, we’re almost ready. 📍 StartWell | 🗓 December 5 | 🕘 9 AM – 3 PM #StateOfLogisticsInnovation #FulfillmentIQ #SupplyChain

Every voice in the room moves the industry forward, and this one’s not to be missed. So honored to have you Nizar! 🙌 #StateofLogisticsInnovation #FulfillmentIQ #SupplyChainLeadership

We’re hosting something special this December. On Friday, December 5, we’re bringing together the people who are rethinking how logistics works — across 3PLs, brands, and technology — for a one-day summit in Toronto. It’s called State of Logistics Innovation: Co-Authoring the 2026 Playbook. A morning built for ideas, collaboration, and conversation — with the leaders shaping what comes next. Our theme this year: Building the Connected Supply Chain — Together. If you're curious about where the industry is headed, this is the place to be. 🗓 Friday, December 5 📍 StartWell, Toronto ⏰ 9 AM – 2 PM EST Save your seat → https://hubs.la/Q03Spsr00 We can’t wait to see you there. #StateOfLogisticsInnovation #FulfillmentIQ #LogisticsInnovation #SupplyChainLeaders #TorontoEvents

Most eCommerce teams still treat fulfillment like a cost center. Fast and cheap can move orders out the door, but it won’t make operations resilient. Here’s what separates the best operators from the rest: 🔹 Continuous improvement Getting orders right is just the start. The most advanced teams review post-ship data every week to find time or cost leaks and fix them before peak season hits. 🔹 Real-time visibility When ops and CX teams share live inventory and order data, issues are caught hours earlier. That’s how leading retailers cut preventable delays by up to 25%. 🔹 Smarter automation Automation should support decision-making, not just speed. Using data rules to flag anomalies, reroute orders, and update stock in real time keeps people focused where judgment adds value. 🔹 Adaptive systems Promotions, channel changes, and SKU expansions shouldn’t cause chaos. Platforms that reallocate inventory quickly keep margins stable when demand shifts. 🔹 Data that drives action High-performing teams track dwell time, exception rates, and fulfillment cost per channel to spot bottlenecks early and improve continuously. When your systems start slowing you down, it’s time to rethink the foundation. At Fulfillment IQ, we help operators strengthen that foundation — from strategy and process redesign to full WMS implementation and integration. Where do you see the biggest gaps in fulfillment maturity today? Share your thoughts below! #eCommerceOperations #SupplyChainVisibility #FulfillmentIQ

Hey folks! Nominations are open for RETHINK Retail’s 2026 Top Retail Experts. Being part of the 2025 class has been a great way to connect with people actually building the future of retail and supply chain. If you know someone driving real change, now’s the time to get them recognized. 👉 Scan the QR in the image or hit the link: https://hubs.ly/Q03QMbyV0 📅 Nominations close Nov 7 #TopRetailExperts #RETHINK Retail

This one feels special. Our eCom Logistics Podcast team has been named one of the Top 10 Supply Chain & Procurement Teams of 2025 at the OnConferences Awards! Huge thanks to everyone who tunes in, supports, and shares our episodes each week. Your encouragement keeps us going! #OnCon2025 #eComLogisticsPodcast #SupplyChainCommunity #FulfillmentIQ

🍂 Happy Thanksgiving to our friends, partners, and community across Canada! Today, we’re grateful for the people who keep supply chains, and the world, moving forward. From warehouse teams to carriers to retail operators, your work keeps shelves stocked, networks running, and celebrations possible. Wishing you a restful, joy-filled Thanksgiving from all of us at Fulfillment IQ!